Print on Demand, or as we call it, POD, means that we have items produced for you after you place your order. That is why POD items have a longer delivery time of up to
14 working days. This saves on storage costs and allows us to offer you the items at a lower price.

Yes, you can regularly win prizes with us. Our giveaways are always posted on social media. If you follow us, you won't miss anything.

You will receive the voucher once you sign up for our newsletter for the first time. However, the voucher will only be sent after you have confirmed your subscription.

You can simply enter and redeem your code at checkout in the field below the item list.

We always ship your order together. We do this for both logistical and environmental reasons. If you order an item with a long delivery time but need the other items sooner, we kindly ask you to place separate orders.

We process orders in the system chronologically. We cannot take a preferred delivery date into account.

As long as your order has not yet been processed, we can do that. Send a message with your order number and the new address via the contact form. If you have already received your shipping notification, we are no longer able to do so.

After the package has been returned, we will refund the amount minus shipping costs.

You can find all information regarding returns here: Returns

You have 30 days after receipt to return your item.

Simply send an email to service@yvolve.shop, preferably with photos, and we will take care of sending you a replacement.

Normally, we will inform you of the status of your return within 10 working days. Please note that there may be delays in processing during busy periods, such as the Christmas season.

Autograph cards are only available with certain items or orders. We are also unable to fulfill requests for signatures.

No, we do not pass on contact details or forward any emails.